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ComPsych | Guidance Resources
ComPsych | Guidance Resources
Provided through ComPsych® GuidanceResources®, the Employee Assistance Program (EAP) offers counseling, legal and financial consultation, work-life assistance, and other health and well-being resources.
The EAP is available at no cost to you and your household members to help with emotional, financial, legal or other concerns, whether at work or at home, anytime of the day or night. Just call your designated number or log on to the the EAP website, GuidanceResources® Online, for immediate assistance.
The program is staffed by highly trained, caring clinicians who are available by phone or online 24 hours a day, seven days a week.
ISD ComPsych Guidance Resources_Flyer Packet.pdfCost: Free, all services are available at no cost
Eligibility: All ISD employees and their household family members
Strict Confidentiality: This program is both voluntary and confidential. No personal information about your participation in the EAP will be provided to your employer
Services: Click here for more information on CompPsych Guidance Resources services (online support, emotional support, financial resources, legal guidance, work life solutions).
FAQ:
Why would someone use the EAP?
There are many reasons. Among the most common are:
Feeling overwhelmed by the demands of balancing work and family.
Experiencing stress, anxiety or depression.
Dealing with grief and loss or separation.
Having concerns about substance misuse for yourself or a dependent.
Needing assistance with child or elder care concerns.
Struggling with legal or financial issues.
What happens when I call?
When you call, you will speak with a GuidanceConsultantSM, a trained intake counselor who will collect some general information about you and discuss your needs. They will then work with you to develop a plan of action and help you schedule appointments or access other services.
Can my children use the EAP?
Yes. The EAP is a benefit for employees and each of their household family members, including children.
What counseling services are provided?
The EAP provides free shortterm counseling in person, over the phone or via video call with local providers who can help you with your concerns. Many issues can be resolved with short-term counseling provided through the EAP. If you need longer-term treatment beyond what the EAP provides, you will be referred to a specialist and given help arranging services.
How to Access:
Web ID: ISDEAP
Call: 866-483-1487 (TRS: Dial 711)
Online: guidanceresources.com
App: GuidanceNow (Available in Google Play and App Store)
How to Get Started:
Go to guidanceresources.com
You will then be asked to enter a Username, your First Name, and your Personal Email Address, as well as to create a Password.
Both your Username and Password can be anything you would like as long as they conform to the requirements listed on the page. Be sure to read the Terms of Use and click the check boxes to indicate your agreement to those terms and to the age verification.
Enter your organization Web ID (ISDEAP) and click the Register button.
Once you have completed your registration, you will be asked to verify your email address.
Submit your email. An authentication code will be sent your address to verify your account. Retrieve the code and enter it in the space provided.
When you’ve finished, click the Submit button at the bottom of the page. You should now be on the website.
For Future Logins: Use your Username and Password from Step 2 above. Enter your Username and Password and click the Login button to access GuidanceResources Online.
Issues: If you have problems registering or logging into GuidanceResources Online, email memberservices@comspych.com.
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